Terms of Service
OVERVIEW
Welcome to Renavique™.
These Terms of Service (“Terms”) describe the rules, responsibilities, and conditions that apply when you access or use our website, purchase our products, or interact with our online services.
The terms “Renavique™”, “we”, “us”, and “our” refer to the operator of this website and the services provided through this store.
By visiting our website, creating an account, placing an order, or using any part of our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, please do not access or use our website.
SECTION 1 - WEBSITE ACCESS AND ACCOUNT RESPONSIBILITIES
By using our website, you confirm that you meet the legal requirements to enter into agreements under the laws applicable in your location.
When using our services, you may be required to provide information including:
- Name
- Email address
- Shipping details
- Billing information
- Payment information
You agree that all information provided during checkout or account registration is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account information and for all activities performed through your account.
You may not transfer, sell, or allow another person to use your account without our authorization.
SECTION 2 - PRODUCTS AND PRODUCT INFORMATION
Renavique™ makes every effort to provide accurate product descriptions, images, and information.
However, please understand that:
- Product colors may appear differently depending on your device settings
- Actual product appearance may vary slightly from online images
- Product information may be updated periodically
We reserve the right to modify product details, discontinue products, or limit availability at any time without prior notice.
Nothing on our website guarantees that a product will perfectly match individual expectations or personal results.
SECTION 3 - ORDERS AND PURCHASES
When you submit an order through our website, you are making a request to purchase the selected products.
Renavique™ reserves the right to accept, reject, or cancel orders when necessary, including situations involving:
- Incorrect pricing information
- Suspected fraudulent activity
- Product availability issues
- Payment authorization failures
Your order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.
Please review your order details carefully before completing checkout.
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
SECTION 4 - PRICING AND PAYMENT INFORMATION
All prices displayed on our website are subject to change without notice.
The final amount charged will be the price shown at checkout.
Unless specifically stated otherwise, product prices may not include:
- Shipping fees
- Applicable taxes
- Customs duties
- Import charges
You agree to provide accurate payment and billing information when completing a purchase.
You confirm that:
- You are authorized to use the selected payment method
- Your payment information is accurate
- You will complete payment for all charges associated with your order
SECTION 5 - SHIPPING AND DELIVERY
Renavique™ works with trusted fulfillment and shipping partners to deliver orders efficiently.
Estimated delivery times are provided for reference only and are not guaranteed delivery dates.
We are not responsible for delays caused by:
- Shipping carriers
- Customs inspections
- Weather conditions
- Events outside our reasonable control
Once an order has been transferred to the shipping carrier, responsibility for transportation risks may transfer according to applicable laws and carrier terms.
SECTION 6 - INTELLECTUAL PROPERTY RIGHTS
All content available through Renavique™, including but not limited to:
- Brand names
- Logos
- Product images
- Website design
- Text
- Graphics
- Videos
- Marketing materials
is owned by Renavique™ or its authorized partners and is protected by applicable intellectual property laws.
You may use our website only for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, or use our content for commercial purposes without written permission.
SECTION 7 - THIRD-PARTY SERVICES AND LINKS
Our website may contain links, tools, or services provided by third parties.
These third-party services operate independently from Renavique™.
We do not control or guarantee:
- The accuracy of third-party content
- Availability of external websites
- Policies or practices of third-party providers
Your use of third-party services is subject to their own terms and policies.
SECTION 8 - OPTIONAL FEATURES AND TOOLS
From time to time, Renavique™ may provide access to third-party tools or features.
These services are provided by external providers and may be subject to separate terms.
You acknowledge that Renavique™ does not control or guarantee the performance, availability, or reliability of third-party tools.
Use of optional features is at your own discretion and risk.
SECTION 9 - PRIVACY AND PERSONAL INFORMATION
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that your information may be processed for purposes including:
- Order fulfillment
- Payment processing
- Customer support
- Website improvement
- Marketing communication where permitted
Please review our Privacy Policy for additional details regarding data collection and usage.
SECTION 10 - CUSTOMER FEEDBACK
If you submit reviews, comments, suggestions, images, or other feedback to Renavique™, you grant us permission to use this content for business purposes, including improving, promoting, and presenting our products.
You confirm that:
- Your submitted content does not violate third-party rights
- You own or have permission to provide the content
- Your feedback is accurate and lawful
We reserve the right to remove content that violates our policies or applicable laws.
SECTION 11 - ERRORS AND INFORMATION UPDATES
Occasionally, our website may contain errors, inaccuracies, or incomplete information related to:
- Product descriptions
- Pricing
- Promotions
- Availability
- Shipping information
Renavique™ reserves the right to correct errors, update information, or cancel affected orders when necessary.
SECTION 12 - PROHIBITED ACTIVITIES
You agree not to use our website for unlawful or unauthorized purposes.
Prohibited activities include:
- Violating applicable laws
- Attempting to access unauthorized systems
- Uploading malicious software
- Copying website content without permission
- Misusing customer information
- Engaging in fraudulent transactions
- Interfering with website operations
We reserve the right to restrict access to users who violate these Terms.
SECTION 13 - DISCLAIMER
Information provided through Renavique™ is intended for general informational purposes.
We do not guarantee that:
- Website information is always complete or error-free
- Products will meet every individual expectation
- Website access will always be uninterrupted
Products are provided according to their intended use and applicable product instructions.
SECTION 14 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Renavique™, its affiliates, partners, employees, and service providers shall not be responsible for indirect, incidental, or consequential damages arising from:
- Website usage
- Product purchases
- Service interruptions
- Third-party services
Certain jurisdictions may provide additional consumer protections that cannot be excluded.
SECTION 15 - INDEMNIFICATION
You agree to protect and hold harmless Renavique™, its partners, employees, and service providers from claims, damages, or expenses resulting from:
- Your violation of these Terms
- Your misuse of our services
- Your violation of applicable laws or third-party rights
SECTION 16 - SEVERABILITY
If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective.
SECTION 17 - GOVERNING LAW
These Terms and any agreements related to our services shall be governed according to applicable laws in the jurisdiction where Renavique™ operates.
SECTION 18 - CHANGES TO THESE TERMS
Renavique™ may update or modify these Terms of Service from time to time.
The latest version will always be available on this page.
Your continued use of our website after updates are posted means you accept the revised Terms.
SECTION 19 - CONTACT INFORMATION
If you have questions regarding these Terms of Service, please contact us:
Renavique™
- Company:
- Quejinghui (Hangzhou) Health Management Co., Ltd.
- Address:
- Room 931, Building 9, Zhiyue Commercial Center,
Shuangpu Town, Xihu District, Hangzhou,
Zhejiang Province, China - Email:
- service@renavique.com
- Phone:
- 15013075527